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Terms and Conditions
Frame Chasers - TERMS AND CONDITIONS OF USE
- About the Website
1.1. Welcome to www.framechasers.com (the 'Website'). The
Website provides you with an opportunity to browse and
purchase various products that have been listed for sale through
the Website (the 'Products'). The Website provides this service
by way of granting you access to the content on the Website (the
'Purchase Services').
1.2. The Website is operated by Frame Chasers (ABN 13 558 530
858) . Access to and use of the Website, or any of its associated
Products or Services, is provided by Frame Chasers. Please
read these terms and conditions (the 'Terms') carefully. By
using, browsing and/or reading the Website, this signifies that
you have read, understood and agree to be bound by the Terms.
If you do not agree with the Terms, you must cease usage of the
Website, or any of Services, immediately.
1.3. Frame Chasers reserves the right to review and change any of
the Terms by updating this page at its sole discretion. When
Frame Chasers updates the Terms, it will use reasonable
endeavours to provide you with notice of updates to the Terms.
Any changes to the Terms take immediate effect from the date of
their publication. Before you continue, we recommend you keep
a copy of the Terms for your records.
- Acceptance of the Terms
You accept the Terms by remaining on the Website. You may also accept the
Terms by clicking to accept or agree to the Terms where this option is made
available to you by Frame Chasers in the user interface.
- Registration to use the Purchase Services
3.1. In order to access the Purchase Services, you must first register
as a user of the Website. As part of the registration process, or as
part of your continued use of the Purchase Services, you may be
required to provide personal information about yourself (such as
identification or contact details), including:
(a) Email address
(b) Mailing address
(c) Telephone number
3.2. You warrant that any information you give to Frame Chasers in
the course of completing the registration process will always be
accurate, correct and up to date.
3.3. Once you have completed the registration process, you will be a
registered member of the Website ('Member') and agree to be
bound by the Terms. As a Member you will be granted
immediate access to the Purchase Services.
3.4. You may not use the Purchase Services and may not accept the
Terms if:
(a) you are not of legal age to form a binding contract with
Frame Chasers; or
(b) you are a person barred from receiving the Purchase
Services under the laws of Australia or other countries
including the country in which you are resident or from
which you use the Purchase Services.
- Your obligations as a Member
4.1. As a Member, you agree to comply with the following:
You will use the Purchase Services only for purposes that are
permitted by:
(a) the Terms;
(b) any applicable law, regulation or generally accepted
practices or guidelines in the relevant jurisdictions;
(c) you have the sole responsibility for protecting the
confidentiality of your password and/or email address.
Use of your password by any other person may result in
the immediate cancellation of the Purchase Services;
(d) any use of your registration information by any other
person, or third parties, is strictly prohibited. You agree to
immediately notify Frame Chasers of any unauthorised
use of your password or email address or any breach of
security of which you have become aware;
(e) access and use of the Website is limited, non-transferable
and allows for the sole use of the Website by you for the
purposes of Frame Chasers providing the Purchase
Services;
(f) you will not use the Purchase Services or Website for any
illegal and/or unauthorised use which includes collecting
email addresses of Members by electronic or other means
for the purpose of sending unsolicited email or
unauthorised framing of or linking to the Website;
(g) you agree that commercial advertisements, affiliate links,
and other forms of solicitation may be removed from the
Website without notice and may result in termination of the
Purchase Services. Appropriate legal action will be taken
by Frame Chasers for any illegal or unauthorised use of
the Website; and
(h) you acknowledge and agree that any automated use of
the Website or its Purchase Services is prohibited.
- Purchase of Products and Returns Policy
5.1. In using the Purchase Services to purchase the Product through
the Website, you will agree to the payment of the purchase price
listed on the Website for the Product (the 'Purchase Price').
5.2. Payment of the Purchase Price may be made through PayPal,
Shopify Payments (the 'Payment Gateway Provider')
In using the Purchase Services, you warrant that you have
familiarised yourself with, and agree to be bound by, the
applicable Terms and Conditions of Use, Privacy Policy and
other relevant legal documentation provided by the Payment
Gateway Providers.
5.3. Following payment of the Purchase Price being confirmed by
Frame Chasers, you will be issued with a receipt to confirm that
the payment has been received and Frame Chasers may record
your purchase details for future use.
5.4. Frame Chasers may, at their sole discretion, provide a refund on
the return of the Products within 30 days where the Product
packaging is unopened and remains in a saleable condition.
You acknowledge and agree that you are liable for any postage
and shipping costs associated with any refund pursuant to this
clause.
- Warranty
6.1. Frame Chasers's Products come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure of the Product and
compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the Products repaired or
replaced if the Products fail to be of acceptable quality and the
failure does not amount to a major failure (the 'Warranty').
6.2. You may make a claim under this clause (the ' Warranty
Claim') for material defects and workmanship in the Products
within 12 months from the date of purchase (the ' Warranty
Period').
6.3. In order to make a Warranty Claim during the Warranty Period,
you must provide proof of purchase to Frame Chasers showing
the date of purchase of the Products, provide a description of the
Products and the price paid for the Products by sending written
notice to Frame Chasers at 4/40-42 Pacific Street, Manly, New
South Wales, 2095 or by email at hello@framechasers.com.
6.4. Where the Warranty Claim is accepted then Frame Chasers will,
at its sole discretion, either repair or replace any defective
Products or part thereof with a new or remanufactured equivalent
during the Warranty Period at no charge to you for parts or
labour. You acknowledge and agree that you will be solely liable
for any postage or shipping costs incurred in facilitating the
Warranty Claim.
6.5. The Warranty shall be the sole and exclusive warranty granted
by Frame Chasers and shall be the sole and exclusive remedy
available to you in addition to other rights and under a law in
relation to the Products to which this warranty relates.
6.6. All implied warranties including the warranties of merchantability
and fitness for use are limited to the Warranty Period.
6.7. The Warranty does not apply to any appearance of the supplied
Products nor to the additional excluded items set forth below nor
to any supplied Products where the exterior of which has been
damaged or defaced, which has been subjected to misuse,
abnormal service or handling, or which has been altered or
modified in design or construction.
- Delivery
7.1. You acknowledge that the Purchase Services offered by Frame
Chasers integrate delivery (the ' Delivery Services') through
the use of third party delivery companies (the ' Delivery
Service Providers').
7.2. In providing the Purchase Services, Frame Chasers may provide
you with a variety of delivery and insurance options offered as
part of the Delivery Services by the Delivery Service Providers.
You acknowledge and agree that Frame Chasers is not the
provider of these delivery and insurance options and merely
facilitates your interaction with the Delivery Service Providers in
respect to providing the Delivery Services.
7.3. In the event that an item is lost or damaged in the course of the
Delivery Services, Frame Chasers asks that you:
(a) contact the Delivery Service Provider directly to request a
refund or to claim on any insurance options available; and
(b) contact us by sending an email to
hello@framechasers.com outlining in what way the
Products were damaged in transit so we are able to
determine if the Delivery Service Provider should be
removed from the Purchase Services.
- Copyright and Intellectual Property
8.1. The Website, the Purchase Services and all of the related
products of Frame Chasers are subject to copyright. The material
on the Website is protected by copyright under the laws of
Australia and through international treaties. Unless otherwise
indicated, all rights (including copyright) in the site content and
compilation of the website (including text, graphics, logos, button
icons, video images, audio clips and software) (the 'Content')
are owned or controlled for these purposes, and are reserved by
Frame Chasers or its contributors.
8.2. Frame Chasers retains all rights, title and interest in and to the
Website and all related content. Nothing you do on or in relation
to the Website will transfer to you:
(a) the business name, trading name, domain name, trade
mark, industrial design, patent, registered design or
copyright of Frame Chasers; or
(b) the right to use or exploit a business name, trading name,
domain name, trade mark or industrial design; or
(c) a system or process that is the subject of a patent,
registered design or copyright (or an adaptation or
modification of such a system or process).
8.3. You may not, without the prior written permission of Frame
Chasers and the permission of any other relevant rights owners:
broadcast, republish, up-load to a third party, transmit, post,
distribute, show or play in public, adapt or change in any way the
Content or third party content for any purpose. This prohibition
does not extend to materials on the Website, which are freely
available for re-use or are in the public domain.
- Privacy
Frame Chasers takes your privacy seriously and any information provided
through your use of the Application and/or the Purchase Services are subject to
Frame Chasers's Privacy Policy, which is available on the Application.
- General Disclaimer
10.1. You acknowledge that Frame Chasers does not make any terms,
guarantees, warranties, representations or conditions
whatsoever regarding the Products other than provided for
pursuant to these Terms.
10.2. Frame Chasers will make every effort to ensure a Product is
accurately depicted on the Website, however, you acknowledge
that sizes, colours and packaging may differ from what is
displayed on the Website.
10.3. Nothing in these Terms limits or excludes any guarantees,
warranties, representations or conditions implied or imposed by
law, including the Australian Consumer Law (or any liability
under them) which by law may not be limited or excluded.
10.4. Subject to this clause, and to the extent permitted by law:
(a) all terms, guarantees, warranties, representations or
conditions which are not expressly stated in these Terms
are excluded; and
(b) Frame Chasers will not be liable for any special, indirect
or consequential loss or damage (unless such loss or
damage is reasonably foreseeable resulting from our
failure to meet an applicable Consumer Guarantee), loss
of profit or opportunity, or damage to goodwill arising out
of or in connection with the Purchase Services or these
Terms (including as a result of not being able to use the
Purchase Services or the late supply of the Purchase
Services), whether at common law, under contract, tort
(including negligence), in equity, pursuant to statute or
otherwise.
10.5. Use of the Website, the Purchase Services, and any of the
products of Frame Chasers (including the Delivery Services), is
at your own risk. Everything on the Website, the Purchase
Services, and the Products of Frame Chasers, are provided to
you on an "as is" and "as available" basis, without warranty or
condition of any kind. None of the affiliates, directors, officers,
employees, agents, contributors, third party content providers or
licensors of Frame Chasers (including any third party where the
Delivery Services are made available to you) make any express
or implied representation or warranty about its Content or any
products or Purchase Services (including the products or
Purchase Services of Frame Chasers) referred to on the
Website. This includes (but is not restricted to) loss or damage
you might suffer as a result of any of the following:
(a) failure of performance, error, omission, interruption,
deletion, defect, failure to correct defects, delay in
operation or transmission, computer virus or other harmful
component, loss of data, communication line failure,
unlawful third party conduct, or theft, destruction, alteration
or unauthorised access to records;
(b) the accuracy, suitability or currency of any information on
the Website, the Purchase Service, or any of its Content
related products (including third party material and
advertisements on the Website);
(c) costs incurred as a result of you using the Website, the
Purchase Services or any of the Products;
(d) the Content or operation in respect to links which are
provided for the User's convenience;
(e) any failure to complete a transaction, or any loss arising
from e-commerce transacted on the Website; or
(f) any defamatory, threatening, offensive or unlawful conduct
of third parties or publication of any materials relating to or
constituting such conduct.
- Limitation of Liability
11.1. Frame Chasers's total liability arising out of or in connection with
the Purchase Services or these Terms, however arising,
including under contract, tort (including negligence), in equity,
under statute or otherwise, will not exceed the most recent
Purchase Price paid by you under these Terms or where you
have not paid the Purchase Price, then the total liability of Frame
Chasers is the resupply of information or Purchase Services to
you.
11.2. You expressly understand and agree that Frame Chasers, its
affiliates, employees, agents, contributors, third party content
providers and licensors shall not be liable to you for any direct,
indirect, incidental, special consequential or exemplary
damages which may be incurred by you, however caused and
under any theory of liability. This shall include, but is not limited
to, any loss of profit (whether incurred directly or indirectly), any
loss of goodwill or business reputation and any other intangible
loss.
11.3. Frame Chasers is not responsible or liable in any manner for any
site content (including the Content and Third Party Content)
posted on the Website or in connection with the Purchase
Services, whether posted or caused by users of the website of
Frame Chasers, by third parties or by any of the Purchase
Services offered by Frame Chasers.
11.4. You acknowledge that Frame Chasers does not provide the
Delivery Services to you and you agree that Frame Chasers will
not be liable to you for any special, indirect or consequential loss
or damage, loss of profit or opportunity, or damage to goodwill
arising out of or in connection with the Delivery Services.
- Termination of Contract
12.1. The Terms will continue to apply until terminated by either you or
by Frame Chasers as set out below.
12.2. If you want to terminate the Terms, you may do so by:
Your notice should be sent, in writing, to Frame Chasers via the
'Contact Us' link on our homepage.
(a) notifying Frame Chasers at any time; and
(b) closing your accounts for all of the Purchase Services
which you use, where Frame Chasers has made this
option available to you.
12.3. Frame Chasers may at any time, terminate the Terms with you if:
(a) you have breached any provision of the Terms or intend to
breach any provision;
(b) Frame Chasers is required to do so by law;
(c) the partner with whom Frame Chasers offered the
Purchase Services to you has terminated its relationship
with Frame Chasers or ceased to offer the Purchase
Services to you;
(d) Frame Chasers is transitioning to no longer providing the
Purchase Services to Users in the country in which you
are resident or from which you use the service; or
(e) the provision of the Purchase Services to you by Frame
Chasers is, in the opinion of Frame Chasers, no longer
commercially viable.
12.4. Subject to local applicable laws, Frame Chasers reserves the
right to discontinue or cancel your membership to the Website at
any time and may suspend or deny, in its sole discretion, your
access to all or any portion of the Website or the Purchase
Services without notice if you breach any provision of the Terms
or any applicable law or if your conduct impacts Frame
Chasers's name or reputation or violates the rights of those of
another party.
12.5. When the Terms come to an end, all of the legal rights,
obligations and liabilities that you and Frame Chasers have
benefited from, been subject to (or which have accrued over time
whilst the Terms have been in force) or which are expressed to
continue indefinitely, shall be unaffected by this cessation, and
the provisions of this clause shall continue to apply to such
rights, obligations and liabilities indefinitely.
- Indemnity
13.1. You agree to indemnify Frame Chasers, its affiliates, employees,
agents, contributors, third party content providers and licensors
from and against:
(a) all actions, suits, claims, demands, liabilities, costs,
expenses, loss and damage (including legal fees on a full
indemnity basis) incurred, suffered or arising out of or in
connection with any Content you post through the
Website;
(b) any direct or indirect consequences of you accessing,
using or transacting on the Website or attempts to do so
and any breach by you or your agents of these Terms;
and/or
(c) any breach of the Terms.
- Dispute Resolution
14.1. Compulsory:
If a dispute arises out of or relates to the Terms, either party may
not commence any Tribunal or Court proceedings in relation to
the dispute, unless the following clauses have been complied
with (except where urgent interlocutory relief is sought).
14.2. Notice:
A party to the Terms claiming a dispute ('Dispute') has arisen
under the Terms, must give written notice to the other party
detailing the nature of the dispute, the desired outcome and the
action required to settle the Dispute.
14.3. Resolution:
On receipt of that notice ('Notice') by that other party, the parties
to the Terms ('Parties') must:
(a) Within 14 days of the Notice endeavour in good faith to
resolve the Dispute expeditiously by negotiation or such
other means upon which they may mutually agree;
(b) If for any reason whatsoever, 14 days after the date of the
Notice, the Dispute has not been resolved, the Parties
must either agree upon selection of a mediator or request
that an appropriate mediator be appointed by the
President of the Australian Mediation Association or his or
her nominee;
(c) The Parties are equally liable for the fees and reasonable
expenses of a mediator and the cost of the venue of the
mediation and without limiting the foregoing undertake to
pay any amounts requested by the mediator as a precondition to the mediation commencing. The Parties must
each pay their own costs associated with the mediation;
(d) The mediation will be held in Sydney, Australia.
14.4. Confidential
All communications concerning negotiations made by the
Parties arising out of and in connection with this dispute
resolution clause are confidential and to the extent possible,
Approved by
Signature: _________________________________________
must be treated as "without prejudice" negotiations for the
purpose of applicable laws of evidence.
14.5. Termination of Mediation:
If 2 weeks have elapsed after the start of a mediation of the
Dispute and the Dispute has not been resolved, either Party may
ask the mediator to terminate the mediation and the mediator
must do so.
- Venue and Jurisdiction
The Purchase Services offered by Frame Chasers is intended to be viewed by
residents of Australia. In the event of any dispute arising out of or in relation to
the Website, you agree that the exclusive venue for resolving any dispute shall
be in the courts of New South Wales, Australia.
- Governing Law
The Terms are governed by the laws of New South Wales, Australia. Any
dispute, controversy, proceeding or claim of whatever nature arising out of or in
any way relating to the Terms and the rights created hereby shall be governed,
interpreted and construed by, under and pursuant to the laws of New South
Wales, Australia, without reference to conflict of law principles, notwithstanding
mandatory rules. The validity of this governing law clause is not contested. The
Terms shall be binding to the benefit of the parties hereto and their successors
and assigns.
- Independent Legal Advice
Both parties confirm and declare that the provisions of the Terms are fair and
reasonable and both parties having taken the opportunity to obtain independent
legal advice and declare the Terms are not against public policy on the grounds
of inequality or bargaining power or general grounds of restraint of trade.
- Severance
If any part of these Terms is found to be void or unenforceable by a Court of
competent jurisdiction, that part shall be severed and the rest of the Terms shall
remain in force.